Wednesday, February 9, 2011 Capresso CoffeeTEAM Therm Stainless Coffeemaker/Burr Grinder Combo Review
Average Reviews:
(More customer reviews)For some reason Capresso has decided to make all of their all-in-one grinder / brewers with the burr grinders locked away inside where they can not be cleaned, inspected and replaced when needed.
We own this very same Capresso Grinder / Brewer and finally found all of the hidden screws to remove to allow thorough cleaning of the grinder. The hardest part is figuring out how to dismantle their puzzle. Unfortunately Capresso has also decided to refuse to sell parts for the machine, except for items such as lids and carafes.
Recently our coffee seemed weak. I had just totally cleaned both burrs and everything was as clean as new. I found the problem to be dull burrs which slowed down the grind speed producing less coffee grounds and thus weak coffee. I replaced the burrs with a set from our Capresso 560 grinder and now we've got full strength coffee again.
The problem I now face is that Capresso REFUSES to sell the lower burr, the one that is the dullest. They consider this an internal part. I now have a useless $80 grinder that I sacrificed to save a $200 coffee maker.
I have called Capresso several times trying to find a way to buy a complete burr set and was appalled by the attitude, arrogance and rudeness of the people on the phone that got incensed when I did not happily accept their answer "We do not sell internal parts." They were not helpful at all and worse yet, did not seem to care. I don't think they do, at least not the people I could get in contact with.
We like out CoffeeTeam better than we like the company.
Capresso, very disappointing to deal with.
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Product Description:
State law may require sales tax to be charged on the pre-discounted price
if the product is subject to sales tax. The only combination machine with a CONICAL BURR GRINDER, a stainless steel Thermal Carafe and the European conical filter shape. Just pour in the beans, program the time AND the amount of coffee to be groundand CoffeeTEAM does the rest and keeps your coffee hot for hours without reheating!Simple one-button programming design make this the most sophisticated Coffee Maker / Burr Grinder combination on the market. Only the CoffeeTEAM lets you program the amount of coffee you want to grind: choose from 4, 6, 8 or 10 cups and select mild, regular or strong. You can even program two completely different settings, one for manual operation and one for automatic operation. This way you always enjoy exactly the same coffee taste.
The CoffeeTEAM uses solid steel conical burrs, the same as found in our automatic coffee centers. The slow grinding of the burrs imparts minimal heat preserving more aroma than blade grinding. It also allows a finer and more uniform grind than combination machines with a blade grinder.
Four fineness settings for light to dark beans let you adjust the grinder to your preferred beans (t
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